GigCommand Privacy Policy
Version: 1.0
Effective Date: July 2, 2026
Last Updated: July 2, 2026
Introduction
Welcome to GigCommand.
GigCommand is an operations platform built to help independent bands, artist projects, touring teams, and related music organizations organize their work. From booking shows and managing venues to tracking merchandise, finances, travel, contacts, and day-to-day operations, GigCommand is designed to keep organization work in one secure place.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
GigCommand is operated by Wrecked Hooligan LLC.
We believe the information your band creates belongs to your organization. We do not sell your personal information, and we do not share one organization's private operational data with another organization.
By using GigCommand, you agree to the practices described in this Privacy Policy.
Scope
This Privacy Policy applies to:
- The GigCommand web application
- GigCommand mobile applications
- Any future GigCommand services that reference this Privacy Policy
This policy does not apply to third-party websites or services that GigCommand may link to.
Information We Collect
GigCommand collects the information necessary to provide and improve the service.
Depending on how you use GigCommand, this may include:
Account Information
When you create an account, we collect information such as:
- Name
- Email address
- Encrypted authentication credentials
- Organization membership information
Passwords are never stored in plain text.
User accounts identify individual people who sign in to GigCommand. Those user accounts participate as members or representatives of band, artist, touring, or related music organizations. Commercial access is provided at the organization level; GigCommand does not sell personal or family commercial subscriptions.
Organization Information
Organizations may store information including:
- Organization name
- Logo
- Settings
- Member roles and permissions
Operational Data
Your organization may create and manage operational records including:
- Shows
- Venues
- Promoters
- Merchandise and inventory
- Sales
- Financial transactions
- Expenses
- Travel plans
- Contacts
- Fan information
- Crew assignments
- Notes
- Uploaded images and files
The information you choose to enter into GigCommand is controlled by your organization.
Technical Information
To operate and secure the service, GigCommand and its infrastructure providers may automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Application version
- Diagnostic and error information
This information is used to help operate, maintain, and secure the platform.
How We Use Information
GigCommand uses your information only for purposes related to providing the service.
This includes:
- Creating and managing user accounts
- Authenticating users
- Providing access to your organization
- Synchronizing information across devices
- Storing your operational records
- Improving reliability and performance
- Providing customer support
- Maintaining security
- Complying with legal obligations when required
We do not use your information for targeted advertising.
We do not sell your personal information.
Organization Data Ownership
We believe your organization's information belongs to you.
GigCommand stores and processes your organization's information so that we can provide the service, but ownership of the information you create remains with your organization.
This includes information such as:
- Shows
- Venues
- Promoters
- Merchandise and inventory
- Sales
- Financial records
- Travel plans
- Contacts
- Fan information
- Notes
- Uploaded files
Each organization's information is kept separate from every other organization using GigCommand.
Members of one organization cannot access another organization's private information unless access is intentionally provided through a future feature that your organization has explicitly chosen to use.
Data Sharing and Disclosure
GigCommand is designed to protect your organization's operational information.
We do not sell your personal information.
We do not sell your organization's operational data.
We do not share one organization's private operational information with another organization.
We only share information when it is necessary to:
- Provide the GigCommand service
- Process authentication and account management
- Store and synchronize your data
- Comply with applicable laws or valid legal requests
- Protect the security, rights, or property of GigCommand, our users, or others
If GigCommand introduces optional community or networking features in the future, participation will always require your organization's explicit opt-in. We will clearly explain what information is shared before those features become available and will update this Privacy Policy accordingly.
Third-Party Services
GigCommand relies on trusted third-party service providers to operate the platform.
These providers may process information only as necessary to provide their services.
Current providers include:
- Supabase for authentication, database, and secure data storage
- Vercel for application hosting and delivery
- Stripe for payment processing, Checkout, subscription billing, receipts, and related fraud-prevention or payment services
Additional providers may be added as GigCommand grows. This Privacy Policy will be updated if those changes materially affect how your information is handled.
Payment Information
GigCommand uses Stripe to process commercial payments.
When commercial organization access is purchased through Stripe Checkout, Stripe may collect and process payment details, billing information, payment method information, transaction records, tax-related information, fraud-prevention signals, and receipt information.
GigCommand receives payment and billing status information from Stripe so that we can manage billing records, subscription status, and organization access.
GigCommand does not directly store raw payment card numbers when payment is handled by Stripe.
Data Security
Protecting your organization's information is important to us.
GigCommand uses reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
Examples include:
- Encrypted connections using HTTPS
- Secure user authentication
- Role-based access controls within organizations
- Infrastructure provided by trusted hosting and database providers
While we work hard to protect your information, no system connected to the internet can be guaranteed to be completely secure. We encourage users to choose strong passwords and keep their account credentials private.
Data Retention
GigCommand retains your information for as long as it is necessary to provide the service or meet legal, accounting, or security obligations.
If trial or paid access for an organization ends, GigCommand may place the organization into restricted Data Access Mode. During that period, legitimate organization members may view and export existing organization data while active operational changes may be blocked.
GigCommand currently keeps organization data available in Data Access Mode for 90 days after trial or paid access ends. Reactivation during that period restores full access and cancels scheduled deletion.
After the retention period, organization data is scheduled for deletion under GigCommand's data-retention policy. Certain payment, security, audit, legal, tax, and operational records may be retained where required or appropriate. Backup copies may remain until the applicable backup retention cycle completes.
Information may also be retained for a reasonable period after account closure when necessary to:
- Resolve disputes
- Enforce our agreements
- Comply with applicable laws
- Maintain backup and disaster recovery processes
When information is no longer required, we will delete or securely dispose of it using reasonable methods.
Your Rights and Choices
You remain in control of the information you choose to provide to GigCommand.
Depending on how you use the service, you may be able to:
- Update your account information.
- Edit or remove information you have entered.
- Leave an organization if you are no longer a member.
- Request deletion of your account or organization.
- Contact us with questions about your information or this Privacy Policy.
As GigCommand continues to grow, additional privacy and account management tools may become available.
Account and Organization Deletion
GigCommand allows organizations to manage their own operational information.
Authenticated users can initiate personal account deletion from within GigCommand by going to Settings > Delete Account and completing the confirmation step. Support remains available if you need help.
When we receive a verified deletion request, we will make reasonable efforts to remove the requested information within a reasonable period, unless we are required to retain certain information to:
- Comply with applicable laws
- Resolve disputes
- Enforce our agreements
- Protect the security and integrity of the platform
Organization deletion is separate from personal account deletion. Organization deletion requests should be submitted through GigCommand Support unless and until owner-controlled organization deletion is made available directly within the application.
Children's Privacy
GigCommand is intended for band, artist, touring, and related music organizations. Individual people use GigCommand through user accounts as members or representatives of those organizations.
GigCommand is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to remove that information.
Changes to This Privacy Policy
As GigCommand continues to grow, we may update this Privacy Policy from time to time.
If we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this document and, when appropriate, provide additional notice within GigCommand or by other reasonable means.
Contact Us
If you have questions about this Privacy Policy, your information, or GigCommand's privacy practices, please contact us.
GigCommand Support
Email: support@gigcommand.app
For company or legal contact:
Wrecked Hooligan LLC
Email: info@wreckedhooligan.com
Version History
Version 1.0
- Initial Privacy Policy released for the GigCommand Founding Band Private Alpha.
Version 1.1
- Updated to describe Stripe payment processing for commercial billing.